If you happen to misplace any personal belongings during your visit, please contact our staff at the Information Desk on B2 or Level 1- South Zone for prompt assistance and support.

To ensure a safe and enjoyable visit for families, Hanoi Centre offers free Child Safety Wristbands. Each wristband includes the child’s name and a guardian’s phone number, helping staff quickly assist in case a child gets separated in the mall. If you wish to use this service, please visit the...

To ensure you stay connected while shopping and exploring, Hanoi Centre offers a phone charger rental service — fast, convenient, and easily accessible right within the mall. The service operates on a first come, first served basis. Please visit the Information Counter on B2 or Level 1 - South Zone for assistance.

To support customers with mobility needs, Hanoi Centre offers a wheelchair rental service, making your shopping and visiting experience more comfortable and accessible. The service is available on a first come, first served basis. Please visit the Information Counter on B2, Level 1 - South Zone for assistance or calling...

To make your shopping experience more convenient and enjoyable, Hanoi Centre offers a baby stroller rental service, allowing your child to rest comfortably while accompanying the family throughout the visit. The service operates on a first come, first served basis. Please visit the Information Counter on B2 or at Level...